Understanding Virtual Assistants: What They Do, The Costs and How to Find The Right One (Virtual Assistant UK)

What is a Virtual Assistant (VA)?

A Virtual Assistant (VA) is a professional who provides a wide array of services remotely. These services typically include administrative tasks such as inbox management, calendar coordination, social media management, design work, accounting support, and many other specialised functions tailored to meet your business needs.

Why does it cost so much to hire a VA?

In the UK, most Virtual Assistants charge between £30 and £35 per hour. While this may seem high, especially when compared to online advertisements for assistants at $5 per hour, it’s essential to understand the underlying factors. Lower-cost options often come from developing countries, where living costs are lower but may lack essential protections like insurance and data compliance as required in the UK.

Isn’t £35 an hour for an administrator expensive?

Yes, it is relatively expensive, especially compared to the average salary for administrative staff. However, freelancers typically charge more than minimum wage for several reasons. They invest in their business, including website development, public liability insurance, equipment, utilities, software subscriptions (such as Microsoft Office or Canva), professional development, and marketing efforts such as business cards. These factors contribute to their rates.

How do I choose the right Virtual Assistant for me?

To find the right VA, start by identifying your specific needs. Many VAs specialise in different areas, such as inbox and calendar management, social media management, accounting support, or graphic design. Once you clarify your requirements, you can search on Google, explore LinkedIn, or participate in networking groups to find a suitable candidate. There is no shortage of professionals offering the services you need.

Understanding Virtual Assistants