Virtual Assistant Outsourcing

Outsourcing can feel like a leap. Will it save time? Will client data be safe? Will the quality hold? If you run a therapy practice, clinic or small business, those are fair questions. Your client time and trust come first.

Here is a clear, UK-focused guide to virtual assistant outsourcing, plus my service offer with transparent pricing.

What is virtual assistant outsourcing

Virtual assistant outsourcing means you hand defined tasks to a VA who works remotely and delivers consistent results. I plug into your systems, follow your terms of business, and keep your operations running smoothly.

Typical tools: Calendly or ZCal, Stripe, LastPass, Microsoft 365 or Google Workspace, Zoom or Teams, your website and anything else you consider appropriate.

Do you need a local VA

Not usually. Most high value work is digital. The priorities are confidentiality, reliability and fit. I work UK hours for UK clients and keep communication simple and consistent.

Value-driven service outcomes

Clear, predictable support with UK spelling ☺️, transparent terms and a focus on confidentiality.

Time freedom and productivity

Diary management: reclaim 2 to 3+ hours weekly with seamless scheduling coordination – £70 weekly

Inbox management: zero inbox stress with professional correspondence handling – £70 weekly

General admin: focus on revenue while I handle the details – £35 per hour

Business growth and visibility

Content marketing: consistent weekly blog content that builds authority and attracts ideal clients – £35 per post

Organic social media: 3 strategic posts weekly plus active engagement – £125 weekly

Paid advertising: professional ad campaigns that deliver measurable visibility and leads – £70 setup plus ad spend

Professional excellence

Editing and proofreading: polished, professional documents that enhance your credibility – £35 per document

Online reputation: proactive review management that protects and builds your brand – £35 per hour

Website design: professional WIX websites that convert visitors into customers – POA

Seamless operations

Travel management: stress free travel coordination so you arrive prepared – £35 per hour

SEO optimisation: improved search visibility that brings qualified leads to your door – POA

You can also review package options here: https://www.acvirtualassistant.co.uk/prices

What to outsource first

Start with the tasks that protect continuity and reduce stress.

Diary and inbox management

Intake triage, reschedules and cancellations, polite and timely responses.

Daily scheduling

Sensible buffers, clear confirmations and fewer no shows.

Same day notes prompt for you, next day invoices via Stripe or your accounting tool.

CPD and admin

Certificates filed, renewal reminders, tidy policies and templates.

Website basics

Fees, FAQs and availability updated. Optional blog and social scheduling to stay visible without pressure.

How we work together

Consultation

Short call to map tasks, boundaries and safeguarding considerations.

Agree response times, handover cut offs and preferred channels.

Contract and terms

Clear scope, payment terms and notice period.

I hold public liability insurance and align to UK GDPR.

Secure access

Logins shared via LastPass.

Separate user accounts and least privilege permissions where possible.

Pilot period

2 to 4 weeks to stabilise diary and inbox routines.

Refine SOPs, templates and reporting.

Steady rhythm

Weekly priorities, simple metrics and predictable invoicing.

You focus on clients and revenue. I keep the engine running.

Confidentiality and data security

Client confidentiality

I follow your privacy policy and treat all client details as confidential.

UK GDPR aligned

Data minimisation, documented retention rules and practical processes.

Secure access

LastPass, separate accounts where possible, audit trails.

Boundaries and safeguarding awareness

Agreed hours, escalation routes and clear non clinical scope.

Simple definition of success

Inbox under control by agreed times.

Calendar accurate and confirmed.

Invoices sent on schedule and reconciled.

Clients get timely, polite responses.

You feel less rushed.

Pricing and next steps

Browse prices: https://www.acvirtualassistant.co.uk/prices

WhatsApp me on 07726 784400

Email me at alancoyle@acvirtualassistant.co.uk

Or book a quick chat: https://zcal.co/acvirtualassistant

If it is not a fit, I will say so and recommend someone else if I know someone better placed to deliver.

FAQs: Virtual Assistant Outsourcing

Is this suitable for solopreneurs?

Yes. Start with diary and inbox management. Add payments and social updates once the basics feel smooth.

How quickly can we begin?

Within a week for core admin once access is set. Expect a 2 to 4 week bedding in period to fine tune SOPs.

Do you work with associates and clinics?

Yes. I can help with associate coordination, simple rota support and standardised admin.

How are payments handled?

Clear payment terms in the contract. Monthly invoice. 50% paid upfront and 50% paid on completion. Many clients use bank transfer or prefer Stripe for reconciliation.

Which systems do you use?

Calendly or ZCal, Microsoft 365 or Google Workspace, LastPass, and anything else you consider appropriate - I adapt to your setup.

Do I need to be Glasgow based?

No. I support clients across the UK in UK hours. The important part is secure systems and clear processes.

An outsourcing folder on top of a computer keyboard.